What are Stacks?
Modern gifts for busy people, Stacks offers a solution that’s quick, simple and sure to please. Order a tasty 2pack, Shorty or Biggie Stack for your favorite friend or frenemy, co-worker, crush or anyone else who deserves a snack and a smile. All of our scrumptious homemade baked goods follow Foiled Cupcakes’ famous recipes. Each Stack is assembled by hand and packaged to ship across the 48 United States for any and all occasions.
What shipping method do you use?
We generally ship orders via UPS, FedEx, or USPS. Upgraded shipping is available for an additional cost if you really need something in a pinch; same-day delivery is available in certain markets. If you have specific shipping requests or inquiries please contact us at firstname.lastname@example.org.
How much does shipping cost?
We charge a flat rate of $4.95 shipping per shipment. Expedited shipping is also available for an additional cost. Certain corporate customers under special programs are eligible for free shipping.
What is a Stack’s shelf life?
Baked goods can be frozen for up to 2 months and should be thawed for 1 hour prior to eating. In the fridge, baked goods last for about 2 weeks. At room temperature, baked goods can sit in their sealed containers for up to 4 days. Popcorn, candy, gum, and other treats can sit at pantry temperature for up to 3 weeks.
What happens if my product arrives damaged?
We have worked hard to develop our packaging in a way that will prevent orders from arriving damaged. However, due to the nature of mailing perishable items, there is a chance that there may be some crumbs that have fallen off a cookie or cake. This is normal and part of the joy of eating a handmade-from-scratch bakery item.
Where can you ship?
We are able to ship within the 48 United States. If you would like to inquire about shipping abroad contact us at email@example.com.
How long does shipping normally take?
We currently ship from Chicago, IL via ground mail. Depending on where you are located, Stacks could arrive as early as tomorrow or 3 days from today. Upgraded shipping is available for an additional charge if you’re pressed for time.
Can I customize my Stacks?
Standard orders are offered with pre-set flavors (2, 4 or 8 Stacks per shipment). Custom screen-printed logos are available for corporate customers with a minimum order of 1,000 or more. Bulk orders of the same Stack filling are also available. If you would like us to put your product into our shippable Stacks containers for a trade show or promotion, we can do that as well. Email firstname.lastname@example.org for more information on custom or bulk orders.
I don’t want my Stacks shipped. Can you hand deliver them?
Stacks' recipients with addresses in Chicago, Evanston, Skokie, Oak Park, Forest Park, and O'Hare will be delivered by our local couriers. The cost for delivery is $4.95 - same as shipping. We offer free delivery for corporate customers in special programs.